
FeelEat Business Operating Platform — end-to-end digitisation
Information Technology





Information
PROBLEM STATEMENT
FeelEat runs a Swiss "Happy Fridge" food business: fresh meals cooked in a central kitchen and sold through 200+ IoT smart fridges at company sites. Behind every meal sits an entire company — recipe development, suppliers and procurement, cook-day production, inventory, HR and attendance, drivers and field merchandisers, corporate clients, customer support and payments. Each of these ran on its own manual process and disconnected tools: no live view of fridges or stock, waste on short shelf-life dishes, unseen shrinkage, gut-feel ordering, and coordination by phone and spreadsheet between kitchen, field and office. FeelEat did not need a website — it needed its entire business process digitised.
SOLUTION BY CODT TECHNOLOGIES
Over eight years, CODT Technologies designed, built and still operates FeelEat's complete digital ecosystem: 9+ connected systems on one shared data backbone. The consumer mobile app (menus, dietary preferences, scan-to-unlock, in-app wallet). The smart-fridge kiosk app. The driver app for replenishment and the merchandiser app for field servicing. A unified recipe and kitchen production system. An NFC attendance app with payroll export. The admin portal running inventory, HR, planning and recipes. A customer portal for corporate clients, a supplier portal, and a CRM ticketing system for support. All of it is integrated with the fridge hardware (~90% less shrinkage) and a self-retraining AI engine that forecasts per-dish demand at 98% accuracy — stockouts down 58%, excess inventory down 41%. One database, one source of truth, every role in the company on the same platform. The result: a connected-fridge concept grown into a $10M+ business with 40K+ app downloads — its whole operation digitised, engineered and supported by one team.
